Centiroqum - Terms and Conditions

Welcome to Centiroqum. This User Agreement governs your use of our online store, including all services provided through our website, and constitutes a legally binding agreement between you (“User”, “you” or “your”) and the website operator (“we”, “us” or “our”). By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by all terms, provisions, and policies contained herein. We encourage you to read this document in its entirety. It includes detailed information regarding your rights and responsibilities, policies on data privacy and security, methods of payment, shipping, returns, and cookie usage.

1. General Terms & Conditions

These Terms and Conditions apply to all users of our site. They outline the basic rules for using and purchasing from our website. By using our website, you confirm that you are at least 18 years of age or have the permission of your legal guardian to enter into this agreement. If you do not agree with any of these terms, please do not use our website.

We reserve the right to change, modify, or amend these terms at our discretion. Any changes will be effective immediately upon our posting of revised terms on the website. It is your responsibility to review our User Agreement periodically and be aware of such amendments. Your continued use of the website after any revisions indicates your acceptance of these changes.

2. Privacy Policy and Data Protection

Your privacy is paramount to us. We are committed to protecting your personal data according to applicable legal requirements, including compliance with the California Consumer Privacy Act (CCPA). We do not reference other international privacy regulations not applicable here. We only collect personal information necessary for processing your orders, improving your experience, and communicating with you.

We may collect personal data including, but not limited to, your name, contact information, shipping address, and payment details. All personal data will be stored securely using appropriate technical and organizational measures to prevent unauthorized access, disclosure, or modification.

Data Retention: We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Should you wish to request the deletion or access of your personal data, please use the mechanisms provided on our website. Once a deletion request is validated, your information will be removed from our active databases within a reasonable timeframe, subject to any legal obligations.

Cookies: Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. We use both session and persistent cookies. You may disable cookies through your browser settings; however, disabling cookies may affect the functionality of our site. For more details on our cookie practices, please consult the section below on Cookie Policy.

5. Payment and Shipping Policies

Payment: When you place an order, you agree to pay the full amount for the products as displayed on our website. All prices are listed in United States Dollars (USD). We accept various payment methods, including major credit cards and other secure electronic payment systems. Your payment information is processed securely through certified payment gateways and is not stored on our servers.

Shipping: We offer delivery through popular and reliable shipping companies, such as United States Postal Service, United Parcel Service, and FedEx. For standard shipping services, the minimum charge is USD $7.99. Expedited shipping options may incur additional fees which will be clearly displayed during checkout.

Order Handling: Once your order is placed, it will be processed promptly. Processing time may vary based on product availability and order volume. You will receive a confirmation email with tracking information after your order is shipped. In case of unforeseen delays, you will be notified via email.

Risk of Loss: Products are shipped with proper insurance and tracking. The risk of loss or damage to the products passes to you upon the confirmation of delivery by the shipping carrier.

6. Return and Refund Policy

We want you to be completely satisfied with your purchase from Centiroqum. If, for any reason, you are not satisfied with your purchase, you may return most items within 30 days from the date of delivery, subject to the requirements outlined below:

  • Products must be returned in their original condition, with all tags, packaging, and accessories intact.
  • Items that have been used, damaged, or altered may not be eligible for a full refund.
  • Certain products, such as perishable goods or personalized items, may not be eligible for return unless otherwise specified.

Refund Process: Once we receive your returned item and verify its condition, a refund will be issued to the original payment method within 7-10 business days. In cases where a refund is not possible, we may offer store credit at the discretion of our customer support team.

If your return is due to a defect or error on our part, we will provide a pre-paid return label. For all other returns, shipping costs for returning the item may be deducted from your refund amount.

7. Limitations of Liability & Dispute Resolution

To the maximum extent permitted by applicable law, Centiroqum and its affiliates, directors, officers, and employees shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our website or products purchased from us. This includes, but is not limited to, any loss of profits, data, or business opportunities.

Any disputes arising under or in connection with these Terms will be resolved through friendly negotiations between the parties. If an amicable resolution cannot be reached, the dispute will be submitted to arbitration in accordance with the applicable laws. You agree that any litigation shall be limited to disputes with a monetary value not exceeding USD $75,000, and you consent to resolving any claims on an individual basis only.

8. Intellectual Property Rights

All content, trademarks, logos, graphics, and intellectual property displayed on our website are the property of Centiroqum or its licensors. Unauthorized use or reproduction of any content found on our site is strictly prohibited unless explicit written permission is obtained from the rightful owner.

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. Any other use of our content, including reproduction, distribution, or modification, is not permitted without prior written consent.

9. Prohibited Activities

You agree not to engage in any activities that could potentially harm or disrupt the functionality of our website, its security, or its operations. Prohibited activities include, but are not limited to:

  • Unauthorized access to any part of our website;
  • Reverse engineering or attempted extraction of source code;
  • Distribution of harmful software, viruses, or malicious code;
  • Any form of spamming or unsolicited communications;
  • Attempting to bypass any security or authentication measures implemented on our site.

Any violation of these provisions may result in the immediate termination of your access to our website and potential legal action.

10. Modifications and Termination of Services

Centiroqum reserves the right to modify, suspend, or discontinue any part of the website or these terms at any time without prior notice. This may include changes to how our services are offered, the introduction of new policies, or alterations in pricing, shipping, or refund methodologies.

We also reserve the right to terminate your access to the website without notice if we determine that you have breached these Terms or if it is deemed necessary for maintenance or operational reasons. Termination of access does not affect any obligations you may have incurred prior to termination.

11. Severability & Entire Agreement

If any provision of this Agreement is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue to be valid and enforceable. The failure of either party to enforce any part of this Agreement does not constitute a waiver of their right to enforce that provision or any other provision in the future.

This Agreement, along with any policies or documents referenced herein, constitutes the entire understanding between you and Centiroqum regarding your use of the website and supersedes all previous agreements, understandings, or representations, whether written or oral.

12. Miscellaneous Provisions

By using our website, you acknowledge that you have read these Terms and agree to abide by them. Should you have any questions regarding any part of this Agreement, please contact us through the contact methods provided on our website.

This Agreement is effective as of 01-16-2025 and will remain in effect until terminated by either party. Your continued use of our website after any changes to the Agreement indicates your acceptance of the revised terms.

It is understood that this document is governed by applicable law and that all actions concerning the interpretation or enforcement of this Agreement shall be taken in accordance with such law. The provisions concerning privacy, payment processing, shipping, returns, and security have been designed to comply with the strict standards required under current legal frameworks.

13. Final Remarks

We appreciate your trust in choosing Centiroqum for your online shopping needs. Our commitment to providing secure and reliable services is reflected in every element of this Agreement—from transparent pricing and shipping policies to a robust privacy protection framework that aligns with the highest standards of data security and user rights.

Please take the time to review this Agreement periodically. Your informed use of our website helps us maintain a safe, respectful, and high-quality e-commerce environment for everyone. Thank you for being a valued customer and for helping us maintain the integrity of our online community.